Book Summary: Crucial Conversations — Kristy Olinger
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Crucial conversations are defined as those where the stakes are high, opinions vary, and emotions are strong. The bad news is that most of us are at our worst when the conversation matters most. The good news? The skill of masterfully handling crucial conversations through dialogue is skill you can
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Book Summary: Crucial Conversations — Kristy Olinger
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Book Summary: Crucial Conversations — Kristy Olinger
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Crucial Conversations Tools for Talking When Stakes Are High, 2nd Ed, Updated
Crucial conversations tools for talking when stakes are high
